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SUCCESS STORY · Case 03

Multi-Site FMCG Partnership

Multinational2 sitesFinland & EstoniaPartner Tier
HEADLINE / MULTI
100%
Budget Maintained

OEE records achieved and maintenance costs kept within budget across 30+ FMCG factories in Finland and Estonia. Through a long-term Partner engagement, Propelance developed a group-level maintenance strategy that broke the firefighting cycle — harmonising standards across independently operated sites while adapting to each factory’s maturity level.

Client
Multinational
Location
Finland & Estonia
Duration
Partner engagement
Industry
2 sites
Food production line
PLATE / 03
01Challenges
  • 01

    Little to no harmonization in maintenance management across 30+ sites — each factory operated in isolation with no shared standards or benchmarks.

  • 02

    Maintenance teams lacked strategy and vision, leaving site managers without a clear roadmap for improvement.

  • 03

    Short-term focus and constant firefighting resulted in unmotivated teams working inefficiently — driving up maintenance costs while technical availability declined.

02Our Solutions
  • 01

    Organizations entered a long-term outsourcing partnership, aligning both sides around shared KPIs and accountability.

  • 02

    A group-level maintenance management strategy was developed and signed off with the customer's executive leadership.

  • 03

    Joint strategy framework was implemented with a dedicated steering committee and pre-booked governance ceremonies to ensure disciplined execution.

  • 04

    The group strategy was adopted to each individual site according to its maturity level, then translated into practical action plans with clear responsibilities and deadlines.

03Results
  • 01

    From day 1, customer leadership reported increasing transparency and predictability in maintenance performance across all sites.

  • 02

    The agreed maintenance cost stayed within budget for the entire engagement — providing predictable OPEX in a variable production environment.

  • 03

    Each site's maintenance organisation was reviewed and optimised — for operational stability and team effectiveness.

  • 04

    5S was rolled out in the maintenance areas in the first phase — a visible signal of change management commitment across the organisation.

  • 05

    Several OEE records were achieved, validating the strategy's impact on production performance.

Headline ImpactMulti-year
Engagement Duration
0+ yrs

An ongoing partnership.

Sites
0

In Finland and Estonia.

Budget Maintained
0%

Planned maintenance cost, every year.

What we did in practice

Operational accountability across eight areas.

Throughout the engagement we owned end-to-end maintenance operations across 30+ sites — as part of daily work, not as outside consultants.

  1. 01Health and safety
  2. 02Organizational development
  3. 03Productivity (OEE)
  4. 04Maintenance cost control
  5. 05Reliability-centered maintenance
  6. 06Asset condition assessment
  7. 07Digitalization
  8. 08Maintenance planning and scheduling
Key Insight

Harmonisation doesn’t mean uniformity.

Adapting a single strategy to each site’s maturity level — rather than imposing one standard — is what broke the firefighting cycle across 30+ independent operations.

The dedicated steering committee and pre-booked governance ceremonies ensured that group-level strategy translated into site-level action — with clear responsibilities, deadlines, and accountability at every level.

Partner Tier

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