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SUCCESS STORY · Case 04

Multi-Site Metals Transformation

Multinational15+ SitesCzech Republic & PolandPartner Tier
HEADLINE / MULTI
−28%
Overtime Reduced

All-time-high plant output delivered across 15+ metal manufacturing sites in Czech Republic and Poland — while cutting material and service costs by 6% and reducing overtime by 28%. Achieved during the highest demand period in the company’s history through a Partner engagement that shifted the reactive-to-proactive work ratio by 25%.

Client
Multinational
Location
Czech Republic & Poland
Duration
Partner engagement
Industry
Metals
Metal manufacturing
PLATE / 04
01Challenges
  • 01

    High demand for technical availability due to COVID — imports of foreign competitors' products were blocked.

  • 02

    Highest output demand ever during 2021 on all sites in contract scope.

  • 03

    Customer had financial issues in another business segment, requesting a maintenance budget cut of 10%.

  • 04

    Preventive maintenance was not part of company culture — step change had to be done in record time.

02Our Solutions
  • 01

    Preventive maintenance instructions have been created for assets with highest priority.

  • 02

    Standardized Planning & scheduling process has been introduced with the support of a CMMS system.

  • 03

    Tight spare part, service and overtime cost control implemented (weekly review of spendings).

  • 04

    Shared OPEX team created.

  • 05

    Multisite Continuous Improvement (CI) teams were created for best practice sharing.

  • 06

    LifeCycleAnalysis carried out to support customer in prioritizing CAPEX investments, and OPEX costs.

  • 07

    Standardization was top priority to facilitate networking between sites and allow rapid implementation of processes.

03Results
  • 01

    Overtime reduced by 28%.

  • 02

    Material + service costs cut by 6% while reaching all-time-high output — demonstrating that cost discipline and capacity growth are not mutually exclusive.

  • 03

    Reactive/proactive work ratio shifted: reactive work decreased by 25%, proactive work increased by 25%.

  • 04

    Plant output all time high (all plants in scope).

What we did in practice

Operational accountability across eight areas.

Throughout the engagement we owned end-to-end maintenance operations at the Czech and Polish sites — as part of daily work, not as outside consultants. We also supported the client's CAPEX decisions with life-cycle cost analysis.

  1. 01Health and safety
  2. 02Organizational development
  3. 03Productivity (OEE)
  4. 04Maintenance cost control
  5. 05Reliability-centered maintenance
  6. 06Asset condition assessment
  7. 07Digitalization
  8. 08Maintenance planning and scheduling
Headline ImpactMulti-year
Overtime Reduction
−0%

Across all sites in contract scope.

Cost Reduction
−0%

Material + service costs while reaching all-time high output.

Work Ratio Shift
+0%

Proactive work increased, reactive work decreased by 25%.

Key Insight

The paradox of peak demand: the conventional response is to suspend improvement initiatives and focus solely on output.

By maintaining structured improvement through the peak — standardising processes, sharing best practices across sites — cost reductions and output records were achieved simultaneously.

Cross-site CI teams and standardised planning processes were the multipliers — enabling rapid implementation across 15+ sites rather than reinventing solutions at each location independently.

Reactive → Proactive shiftFIG. 01

Reshaping the maintenance work mix

Reactive maintenance — repair after failure — fell 25 percentage points, while proactive, preventive work climbed by the same amount. Not just efficiency: a cultural shift toward more predictable production, lower costs, and longer equipment life.

Reactive Work-25%
BaselineEnd of engagement
Proactive Work+25%
BaselineEnd of engagement
Partner Tier

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